Privacy Policy

Some personal data may be collected, stored and processed by the controller

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The personal data processing manager is Agnès BARRAND.
 

​Personal data processing

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Processing involving personal data has the following purposes:

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• Customer relationship monitoring

• Terms of payment, delivery, claims management and after-sales service

• Contract management

• Processing of requests via the site's contact form

• Application of the rights of individuals with regard to personal data

 

No personal data is shared for processing by a third party.

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Categories of personal data

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The personal data used are those used to establish and manage a contractual relationship: identity and contact details of the person.

No automated processing is carried out.

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Customer relationship

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Throughout the duration of the pre-contractual and contractual phases, personal data is kept to maintain contractual and legal obligations. The data is kept for the duration of the contract and archived for 5 years from the conclusion of the contract.

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Contact form

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The personal data transmitted via the contact form on the site are only used to respond to requests from people. The use of the form is optional and does not imply any restriction on the use of the site. By submitting this form, you agree that the information entered will be used to contact you again as part of the commercial relationship that may result.

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Rights of persons 

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You have the right to access and rectify personal data concerning you.

When the data is not kept for legal or contractual purposes, you can request the erasure of this data or oppose its processing.

You also have the right to the portability of personal data concerning you.

 

Any request must be made by writing to contact@cosycapucine.fr  It will be processed within a maximum of one month.

 

You also have the right to lodge a complaint with a supervisory authority.